The treatment method of after-sale service of the injection
Glue injection machine is an automatic machine, which can automatically transport glue and inject product glue. It can change the manufacturer's production process and make the manufacturer have a more reasonable production mode. Because of the machine equipment, improper operation or some reasons, it will directly cause problems in glue injection and need to carry out after-sales service. How do we carry out after-sales service for glue injection machine?
There are two types of after-sales service for China national rubber injection machine: intra provincial, extra provincial and machine type. According to the corresponding problems, we can selectively carry out after-sales service, or the manufacturer must require on-site service. China national rubber injection machine will operate in accordance with the manufacturer and the treaty. Of course, we hope that the manufacturer can consider our company and choose a reasonable after-sales mode.
In the province, we usually use door-to-door after-sales service, which is not far away. It is very convenient to drive directly to carry out after-sales service. Moreover, our manufacturer has a special after-sales service team. In order to meet the needs of our customers, we carefully teach them how to operate and debug some different equipment, so that they can understand how to operate the machine.
The priority outside the province is to use network video teaching, and then do our after-sales service. The glue injection machine is produced by our factory. If there are any problems, we can find them at a glance. Video teaching is also very convenient. Now the network is developed, with 4G and 5g signals, we can see the working status of the glue injection machine in real time, avoid running at both ends, and the real-time service is in place.
All the equipment of the glue injection machine of China Manufacturing Co., Ltd. adopts the excellent accessories of the existing industry, so there will be no problems in the use of general work. Generally, the after-sales service we receive is not familiar with the operation of the machine, and we do not understand how to debug the glue injection equipment, so we need to consult some technical problems.